Hello, I would like to request

Technical Support
1

Hello, I would like to request a refund on my subscription plan. I’ve tried several nodes and servers, but I get more lag while using mudfish instead of without.

2

Sure. :-) I’d refunded it now.  Thank you for interesting to Mudfish!  

3

As you might guess, this is caused by that the game publisher blocked the mudfish japan nodes. :frowning: So I can’t fix this issue unless its public IP is changed to another.

You should use mudfish japan node it’s not blocked yet. Or please let me know if you’d like to get the refund. I can handle it for you.

4

Hi, that is quite a shame. In that case it would be nice if you could handle a refund for me.

Thanks alot.

5

No problem. :slight_smile: I’d refunded it now. Thank you for interesting to Mudfish!