Hi @loxch I was hoping to chan

Hi @loxch I was hoping to change my account to ppt but when I log-in I saw it automatically renewed to subscription mode. Also I have another mudfish account but unfortunately iirc I deleted my yahoo mail for that account back then, is it possible to redeem that old account I have? I still have balance there hoping I could use them both but if it’s not possible to redeem it I can understand. Looking forward to your positive response, Thank You.

Hi @loxch I was hoping to change my account to ppt but when I log-in I saw it automatically renewed to subscription mode.

I’d changed your data plan to PPT and had refunded the game item too for your convenience.

Also I have another mudfish account but unfortunately iirc I deleted my
yahoo mail for that account back then, is it possible to redeem that old
account I have?

Could you please tell me your another account? I think I can take care of it.

Sorry @loxch I had a busy real life stuffs and again, Thank You Very Much. My other accounts’ username: anjumiura pw:******** (I did the asterisk on purpose because I’m unsure if our conversation is in private and the pw I did there I’m tossing between if that’s the right one if my memory serves me well.) I created my first account last year unfortunately I have to take a break from gaming. I will make sure to be dropping here so I can reply immediately and hoping for your positive response, again, Thank You.

I’d changed the password of ‘anjumiura’ which is same with ‘annindofu’ account by copying the hash. Could you please sign in again and check the status?

Yes @loxch I’ve signed-back in and I couldn’t be more thankful enough to your amazing effort. Unfortunately odd I swear I had left a balance there, I was thinking of using the balance left on my old account but oh well, I will just use this one and might as well have two accounts. Again, Thank You Very Much the Technical/Customer Support Service is highly-praised, More power to Mudfish!

Unfortunately odd I swear I had left a balance there, I was thinking of using the balance left on my old account but oh well,

Do you remember how much mudfish credits left at your account? When I checked the account status, I can’t figure out how much there was.. :slight_smile:

Hello @loxch as for test start, I bought the 499¥ I don’t know how much it converts in dollars or other currency atm. It was or I was in PPT that time iirc, I don’t know how mudfish currently works from back then to present system so I just assume I lost my balance.

Got it. :slight_smile: Please check it again.