How to get a low ping without full VPN mode?

Technical Support
1

BOMBERGIRL is equipped, but ping drops only if full VPN mode is on.

Could you tell me how can I play the game with a low ping when full VPN mode is turned off?

2

Hello, thank you for contacting us! If it works fine with Full VPN mode, it means there’s a problem in the game item of Mudfish. So it requires a update.

In order to update the game item, we’ll need a packet dump captured while you’re playing under Full VPN mode. Please follow these steps:

  1. Launch Mudfish Cloud VPN and enable Full VPN mode by clicking the toggle or visiting “Settings → Program → Full VPN mode.”
  2. Connect the mudfish.
  3. Start your game as you normally would.
  4. Let the game run for a few minutes to generate sufficient traffic, then stop the dump.
  5. Use ‘Upload’ button to upload the packet dump. If it failed to upload, locate the dump file (usually found in your Mudfish installation folder) and send the .pcap file via email (contact@mudfish.net).

For more detailed instructions, you can also refer to our official guide:

Once we receive the packet dump, our team will analyze it and update the game item accordingly. If you run into any issues or have further questions, please let us know—we’re happy to help!

3

I’ve uploaded a dump. Do I just wait now?

4

:frowning: Something is wrong because I can’t see your packet dump. Please send us again…

5

I’m sorry for keeping you waiting, but I’ve just sent a .pcap file to the email address.

6

I’d left my answer on the packet dump topic you uploaded at Private Support menu. Please check it there. :slight_smile: You can find your topics at My Topics link.

7

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