experiencing high packet loss and ping during party play content, would like to refund the 4-1 subscription plan and change to pay per traffic usage if possible (am unable to perform the change on my own due to the 1 month lock from changing to subscription plan in the beginning)
No problem. 
I’d changed your data plan to PPT (Pay Per Traffic) and reset your changeable date too. If you’d like to change it back I think you can do it again.
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