[5.671324] [ERROR] [[MUDEC_000

기술 지원
#1

[5.671324] [ERROR] [MUDEC_00015](http://mudfish.net/docs/ko/vpn/errorcodes.html#mudec-00015): Failed to receive information from the master server for MR record: -1 ODR_ETIMEDOUT [5.671324] [ERROR] Failed to fetch the static node information. [STDERR] 라고 이게 머슨말인가요?

#2

혹시 위의 MUDEC_00015 문서를 참고해 보셨는지요?  ODR_ETIMEDOUT 오류에 대한 원인에 대해 좀 더 기술해 보았습니다. ㅠ.ㅠ  

#3

처리해 드린 것으로 보입니다. :slight_smile: 확인해보시고 문제가 있으시면 언제든지 답글 부탁드립니다.

#4

Have you make any Aliased account?image

#5

I do not have that option, my id is RictherX

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#6

Please I need a solution since the credit of my account disappeared when updating the Software to version 4.5.3

#7

Very weird for me. Did you try to use other mudfish account? When I checked your account, “RictherX” mudfish ID never tried to buy mudfish credits in the history. Please check whether you used another account ID.

Or you can show me the receipt as the proof of payment if it’s available.

#8

I have looked for the receipt in my mail but I do not have anything, but you should have a copy of my receipt and I bought 5 dollars last year on 05/18/2018 to play the Monster Hunter Frontier Z, please check back well the problem happened to me when updating the Mudfish program to version 4.5.3

#9

Could you let us know what payment method did you use then its Order ID?

#10

This is My Transaction ID: 65271486TC3746045

Payment Date May 18, 2018

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#11

Thank you for this information. :slight_smile: Please check your “RichterX” accout instead of this account. It seems there’s a typo.