Hi, my new account has been drained of credit and currently showing -1.85 balance.
I had 22GB remaining just 30 minutes ago, and I tried to connect to a multi-connection node with Guild Wars 2, but ran into issues. I had to restart the modem because the internet was so slow even after disconnecting from Mudfish.
I relogged back into Mudfish and balance went into negative balance with no GB remaining.
Can you please investigate ? This is the SECOND time it has happened (my other account name is Essensia)