Always problem during diagnoes

Technical Support
#1

Always problem during diagnoes JP asia and KR Asia never load https://i.imgur.com/l0bcVYz.png

#2

  • What about other nodes?

  • image

#3

I did try diffrent nodes but it’s always the same effect I get past the login screen then it starts being extremely laggy towards the character screen

#4

Here’s a Video to the Issue https://youtu.be/MKzH5MUK1D0

#5

Thank you for sending this video! I’d checked your symptom but it seems it looks the auto configuration step doesn’t be completed properly because it stops at 50%. Please check the following things:

  • Please pick the mudfish node manually rather than auto selection option. At this moment I don’t recommend to use the advanced node mode.

  • Please try to change Connection Protocols to TCP based because sometimes MTU causes this issue.

#6

I think changing to TCP has fixed it, thank you

#7

Cool! :slight_smile: I hope now everything goes well with mudfish. Please let me know if there are any other problems.