Amount deduct twice

Good Morning

I have purchased mudfish credit of 3900 and it charged me twice and only one time credit has been credited . I need refund or credit . I will attach the invoice showing the same and got only once the credit. I will attach my credit balance in account and purchase i have made .

Thankyou


@izammaniax When I checked your recent order ID MSXSFJTZ4X, it includes two transactions.

One is 450001552735557 which is linked to the payment made at 2023-09-14 11:02:52 UTC. And another is 450001544701072 which is linked to the payment made at 2023-09-22 15:47:41 UTC.

So I think both of them are handled properly by Mudfish. So I don’t think there’s a missing one for this case. :slight_smile:

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