Subject : Credit Purchase of 5,900 KRW Not Credited to My Account
Dear Mudfish Support Team,
I am writing to bring to your attention an issue with a recent mudfish credits purchase I made on your platform.
On 21 APRIL 2024, I made a mudfish credits purchase of 5,900 KRW for Rs. 499 INR. However, despite the transaction being processed, the credits have not been credited to my Mudfish account.
I kindly request your immediate attention to this matter and expedite the process of crediting the 5,900 KRW to my account. This issue is causing inconvenience, and I would appreciate a prompt resolution.
Please let me know if you require any further information from my end to facilitate the resolution process. I look forward to your prompt response and assistance in resolving this matter.
Thank you for your attention to this issue.
I hope now everything goes well with mudfish. Please let me know if there are any other problems.