Been spiking constantly high u

Technical Support
#1

Been spiking constantly high up please help?

#2

Did you try to specify / change a mudfish node for game item based on FAQ - Nodes link?

#3

tried terminating mudfish, my game wasn’t disconnected, please update settings for Aura Kingdom North America server, thanks!

#4

Thank you for sending the packet dump. However could you confirm that you enabled Full VPN mode while playing the game? When I checked this game dump, I can’t see game related traffics. :frowning: When you get a chance, please send me again.

#5

http://crs.loxch.com/report/files/20180829053349_packet_dump.pcap

#6

Could you please test it again? I’d updated the game item now.

#7

it seems to be connecting thru mudfish now but i cant move ingame and eventually it disconnects.

#8

:frowning: Ooops… Are you meaning that with Full VPN mode enabled it doesn’t happen?

#9

yes it doesnt happen when using full vpn

#10

i can open inventory and friends list and some windows, but my avatar wont move, cant change channel/server (while ingame), but if full vpn, everything works fine except for the notification that says my speed slowed down

#11

okay so it seems that im just experiencing a severe lag, eventually i was able to move, but casting a skill/s takes ages to complete

#12

Umm… not sure why at this moment. Please send me some game packets using Packet Capture with Mudfish link while playing the game with Full VPN mode again.

I need check the packet dump again.

#13

i tried many times but uploading it while in full vpn doesnt work, always says “internal error”.
its connecting thru mudfish now even in not full vpn, i just need to find a node that works for my isp

#14

update: as of now i chose one of JP Asia’s node and i can play smoothly. i’m guessing it’s my ISP who was acting out due to the monsoon that’s camped out in our area for weeks now

#15

Umm… Can I assume that your problem is fixed? If you still encounter any issues, please let me know.