Bought credit but nothing was added to account

I made an account today and added some credit to it but nothing was added to the account. I checked the payment history earlier today and I saw the transaction.

Something is weird… Which payment method did you use? If you get any kind of receipt from PG (Payment Gateway) company, please show it to me. I need a transaction ID to trace your payment.

The transaction ID on the receipt is 2Y650636GH759083F. Although about 30mins ago I used the mudfish site to request for a refund so I’m not sure if that will also show up there.

@apouya When I checked this transaction, mudfish credits are topped at “Zagnar” mudfish ID. And the transaction is now refunded. Please check whether it’s handled properly. :slight_smile: