請問對CLOSERS的支援還沒有包含目前封閉測試中的北美及歐洲伺服器嗎?
Sorry for answering in English because we’re not offering technical support with other languages.
For “closers” game, I think you should use one of methods at Unsupported Games because it seems it’s not supported officially.
When you get a chance, please send me some game packets using Packet Capture with Mudfish link while playing the game with Full VPN mode. To add new game server, I need some game packets to analyze.
Could you let us show the receipt or transaction ID?
I'd checked your transaction and had refunded it now. However could you please tell me details why two transactions are charged? When I checked Paypal side, it seems I can see only one transaction.
Why are my traffic credits gone now? You refunded me, but you basically removed all my credits. Paypal shows that I only have 1 transaction made but on my bank statement, it shows that I paid twice. Now, I basically paid for nothing since I paid twice and you only refunded once and removed all my credits.