Credit Missing

Hello,i created account but trial credits are missing..I want to try valorant(indian ,sg servers),Please can you tell best nodes and can it be used to buypass bad routing by isp? and where in india can i purchase the credit from if it works?
thnx

Sorry for this inconvenience… I’d set a trial credit now for your account. :slight_smile: So I think you can use all mudfish nodes and features for a while. Please let me know if there are any problems or questions.

No perfect answer for this question because it’s very vary depending on which ISP you’re using or how is the international cable condition good. :slight_smile: Please check FAQ - Nodes document first and test with various combinations.

Please check Data Plans and Pricing to see all payment methods we support.

hello again,tried almost all the nodes and guess what,i am getting jitters and high ping in all of the nodes…what could be the problem?

Please try to test your network status from your desktop to 104.211.165.134 (the public IP of IN Asia (Mumbai - Azure) mudfish node) using How to use WinMTR link.

I think this result shows you where this issue is from.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          RTK_GW.hgu_lan -    0 |  105 |  105 |    0 |    0 |    1 |    0 |
|                             59.89.192.1 -    0 |  105 |  105 |    0 |    0 |    2 |    1 |
|                            10.219.14.46 -    0 |  105 |  105 |    1 |    1 |    2 |    2 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|      ae83-0.del01-96cbe-1b.ntwk.msn.net -    0 |  105 |  105 |   17 |   19 |   73 |   18 |
|                            104.44.51.55 -   25 |   54 |   41 |   37 |   37 |   38 |   37 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                         104.211.165.134 -    0 |  105 |  105 |   37 |   37 |   45 |   38 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)

Thank you for sending this WinMTR result. When I checked this, it looks like your issue is happening at 104.44.51.55 (this is a router where locates at a middle way between your home and the mudfish node).

If I checked this properly, 104.44.51.55 is a part of Microsoft Azure so I guess that this issue is more likely happening at Microsoft Azure (data center) level rather than mudfish node itself. :frowning:

So I recommend to check FAQ - Nodes and try to use other Google or Amazon mudfish nodes.

its similar to this for all of the nodes

Could you show me the other results too?

sorry i was out,btw credit expired..please can you renew to test?

I’ve had similar ping issues with some nodes in India. Trying different node providers (Google, Amazon) usually helps🙏

@wzrn11 @virani No problem. I’d set a trial credit now for your accounts. :slight_smile: Please let me know if there are any problems or questions.

i added balance using bank transfer here in korea, but still dont reflect on my account… plz help

@berting1503 Thank you for reaching out! I’ve posted my response in the Private Support section under the topic you created. Could you please take a look there at your convenience? :slight_smile:

You can find your topics here: Sign In - MUDFISH: Acceleration As a Service

hello..i am getting this error MUDEC_01159: Unable to calculate RTT with destination using ICMP protocol. If the problem persists, please contact the administrator through the Mudfish forum.

  • Destination: Asia (Mumbai)

@wzrn11 Is this still happening? For this case, please check MUDEC_01159 link. I’m not sure that this is a temporary issue.

yes still it displays and something related to mtu also

i am missing credit too.

@bada0512 Sorry for this inconvenience… I’d set a trial credit now for your account. :slight_smile: So I think you can use all mudfish nodes and features for a while. Please let me know if there are any problems or questions.

Okay. If it still happens, could you please send me Problem Report while this issue is happening? I need to check the internal logs.