Credit not received

im topup credits with qr but i dont get credit in my account, can you look forward for my problem?

Is it still same? When I checked your payment status, it seems it’s already solved. Please let me know if it’s still not solved.

If it’s still the same, please let me know:

  • Which payment method did you use?
  • If possible, please show us the the email receipt or transaction ID got from the PG (payment gateway).