Credit Refund, still not refunded

Hello, i just refund and didnt get refund money, already request an refund at 3 March 2025 and now 25 April 2025 still 0 update, from paymentwall this is so bad, almost 2 month and cant refund

:frowning: I should agree that the refund process of Paymentwall is awful… Sorry for this inconvenience. @degekaz39 When I checked your payment status, it shows that

And I got an email from them regarding your refund.

Please check these information and send us your bank information and proof of payment. Or try to contact to support@paymentwall.com directly regarding to your payment.

I already sent the bank details everything to them :confused:

:frowning: Sorry for this inconvenience. As you guess, at this moment, this refund process is out of mudfish’s hands so we can’t controll this process. Please be patience and try to contact with Paymentwall customer support. I think it’s best and fastest to get your refund.