Data plan changed automatically to Subscription without my input

[leafyr0kr]

Basically what’s in the title. Created my Mudfish account yesterday, and was planning to use it for FFXIV. I can’t play regularly, so Pay Per Traffic was the optimal way for me. Had some issues with PayPal, so I couldn’t charge the account with $, so I decided to try again today.

Then, I got surprised today by seeing my data plan automatically changed to Subscription, and it actually used the 1-time-per-month, so I can’t change it again until 25/06. No one else had access to my Mudfish account, and I certainly didn’t change it manually, as that would be actually bad for me. Up until today, I didn’t even know where I could change the data plan, and I had even set the FFXIV item for pay-per-traffic, but it’s gone now.

What gives? Can support revert this, or am I stuck with not using Mudfish until next month?

[leafyr0kr]

(posting again after 2 days passed)

Saw a similar topic get resolved within hours of being posted. Bumping this one up (doesn’t look like it’s against community guidelines, either).

[weongyo]

Please don’t add new comments after creating a topic because it’ll be bumped and reset your priority to get answers.

No problem. I’d changed your data plan to PPT (Pay Per Traffic) and reset your changeable date too. If you’d like to change it back I think you can do again.