Hello? Can I please get some s

Hello? Can I please get some support? I do not want to be on a subscription plan, my VPN does not work at all. Please switch me back to a pay-per-use plan, or refund my account. Thx JP


No problem. I'd changed your data plan to PPT (Pay Per Traffic). However if you want to get the refund, please let me know again.

All good now, thanks very much for the reset! JP

Can you explain the Subscription rate feature? It looks like it can only be used with specific applications? I was interested in the fact that it uses less bandwidth, but since I just stream on Chrome, its probably not a good fit for me? Just curious? JP

For details please check https://docs.mudfish.net/en/docs/mudfish-policy/data-plan/ link. As you can see, there's the speed cap at Subscription but it only affects the traffics passed via Mudfish. So if you uses all bandwidth of Subscription, MUDEC_00330 error will be shown.

Ok, will check the details thanks.