Hello Mudfish Support Team,

[dulguundulguun442]

I recently noticed an unusually high amount of traffic usage on my account (around 5GB to 10GB consumed per day, specifically between September 16 and September 20), even though I was only playing Faceit matches.

I suspect a background process, system update, or item routing misconfiguration occurred that consumed traffic outside of my intended game session.

I have attached a screenshot of my “Previous Traffic Usage - Premium nodes” graph showing the unexpected spike.

Could you please review my traffic usage log for these dates and kindly issue a refund for the inadvertently lost credits?

Thank you for your support!
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Write to Bunny Dulguun

[weongyo]

Thank you for reaching out! I’ve posted my response in the Private Support section under the topic you created. Could you please take a look there at your convenience?

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