I am using your service as a v

Technical Support
#1

I am using your service as a vpn your fking graph is not even accurate cuz i always get a ping spike when using your services

#2

I use azure1 vpn in south korea in overwatch and it spikes to 400ms i do not know why,even with without subscription it also spike like hell,pls fix?

#3

Did you check ‘Status -> Process’ menu to see the core logs? Please check there’s error or warning messages at there. Please try to change a mudfish node based on FAQ - Nodes section for your game item too. If you’re using the advanced mode, please start with the basic mode.

#4

when i play the game , the server said that my ping to korea is 74ms,but when i play the game is 115ms pls help.i tried everything already.

#5

Your traffic and your ping isnt matched into my game

#6

If your data is showed through all your ping and your traffic is lesser and your ping to my game is more accurate i will change my subsciption to PPT,confirm your product is the best alr.

#7

Weird… You’re saying that the pings of mudfish and in-game are different, right? Did you check with Full VPN mode enabled? Is it even same too?

#8

Yes everything enabled,i also find it strange too.I am currently using wtfast,i must say that when i go wtfast my ping is 100,lets say if i get less traffic on azure1,i can connect with azure server but my ping spike like no one business cause of the traffic generated by the server…Yea i did everything already,unless you proving the traffic of that server is useless…other servers are also the same.

#9

I used to get like 100 ping from azure1 server but now because of traffic on that server , my ping occasionally spiked up to 300ms and it drop and it goes up again…

#10

I do want to have my refund for my subscription…thank you.And change my subscription plan to PPT…:slight_smile:

#11

Okay… No problem. :slight_smile: I’d changed your data plan to PPT (Pay Per Traffic) and reset your changable date too. If you’d like to change it back I think you can do again.