I cannot change my data plan

Technical Support
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#1

Hello. I just bought my credit and somehow my pay-per-traffic account changed into subscription and i can’t change it back? pls help.

#2

No problem. :slight_smile: I’d changed your data plan to PPT (Pay Per Traffic) and reset your changeable date too. If you’d like to change it back I think you can do it again.

#3

Like my problem😭. I just bought my credit and somehow my pay-per-traffic account changed into subscription and i can’t change it back? pls change it back

#4

@Asemmoh What’s your exact mudfish ID? I tried to search but failed to find. So I can’t see your status.

#5

Thank you for reply me my ID is = xlzef
Pls, get back my first data PPT

#6

I paid $9.99 but changed the subscription and didn’t get anything 🥲I will be really grateful if you help me​:sob::heart: My user ID = xlzef

#7

@Asemmoh Weird… When I checked the account status of xlzef ID, it seems its data plan is already PPT (Pay Per Traffics). So please check it again. If it’s still same, please show me a screenshot.

#8

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