I cannot connect to Tera Onlin

dokidoki · January 1, 2018, 1:07pm

I cannot connect to Tera Online NA (through steam) using Mudfish, I always receive the “User authentication failed” from tera launcher. This message means that I am trying to log in from a region where the game is not supported (such as trying to log in NA tera from Asia)

loxch · January 3, 2018, 1:17am

Could you please confirm that it’s also same with Full VPN mode enabled?

hyhy · January 26, 2018, 1:05pm

still getting that problem form me, even after enabling the full vpn mode

loxch · January 28, 2018, 1:25pm

still getting that problem form me, even after enabling the full vpn mode

Please confirm that How to check the basic functionality works fine in your environment. It’s a first thing you should test.

Vunak · February 2, 2018, 5:36pm

Same issue for me. Says im connecting from Chicago but still can’t get past the launcher

Normal and Full VPN both don’t work

Vunak · February 2, 2018, 5:40pm

Seems like it may be that Fast Connect doesn’t work with TERA

loxch · February 4, 2018, 4:42pm

Weird… Are you meaning that with turning off FastConnect mode you can access and play the game properly?

hyhy · February 4, 2018, 5:16pm

I can connect now using different node, but need to verify at login. Maybe tera banned some of the nodes?

loxch · February 6, 2018, 7:00am

It could be if the game publisher blocked the mudfish node. However please confirm that it’s still same even by changing Connection Protocols to TCP based.