I got some unusually big data

Technical Support
#1

I got some unusually big data strangely used at 2019-07-26

This is the entry at my access log

My ComputerSG Asia (Singapore - IndoVirtue 7)0.0/0.0 MB348.6/2392.7 MB

I didn't download anything that day neither streamed any, just pure gaming.

#2
  • Some items in Mudfish has conflict with services on AWS like twitch so they would affected by your network access even without Full VPN mode.
  • Mudfish Credit will consumed for downloading/updating or patching a game client. Also, credit calculation may be delayed around 30 minutes to 2 hours so you may belated notice that.

Status - Traffic

Accounts - Traffic Usage

Status - Access Log

Accounts - Access Log

Amazon EC2, Twitch and Mudfish CDN and Mudfish With the real-time traffic

#3

But i didn't download anything that day neither watched something on twitch.

#4

How can I send a pic? Because in the access log, the 2gb traffic was outgoing meaning it was used in upload. I'm pretty sure I didn't upload anything for the last month.

#5

You can upload some pictures by call the context menu(right-click) or mail to support@loxch.com

#6


This is my access log

#7

Thank you for showing the access log. When I checked your full access log, I checked most of data are used with 23.8.202.135 IP (Akamai, #1 CDN company in the world). :-( It means it's CDN issue which warned at the game item menu. However I'd reset your mudfish credits partially.