I have an issue where I cant s

Technical Support
#1

I have an issue where I cant seem to get mudfish to work for overwatch in singapore outside of full vpn mode. In full vpn mode it seems to work completely fine. However with an item equipped as below:

  Auto Refresh


  
  Enabled
  






  Server Location


  
    Asia (Singapore)
  







  Selected Mudfish Node


  
    
      AU Oceania (Perth - Wombat)
    
  







  Active


  
    Enabled
  







  Connection Status

Show the connection status to Game / Streaming servers through Mudfish nodes.

It doesnt appear to work. This is even though it shows aRealtime RTT graph of 55ms.

image

Ingame without full vpn mode it gets 135 ms, despite the RTT graph showing 55ms.

#2

https://imgur.com/a/nRHSnOD

The below image shows what I mean, as well as what the in-program graphs are showing at the time.

#3

Just additionally:

inging node-au-00446.mudfish.net [103.231.89.106] with 32 bytes of data:
Reply from 103.231.89.106: bytes=32 time=8ms TTL=59
Reply from 103.231.89.106: bytes=32 time=8ms TTL=59
Reply from 103.231.89.106: bytes=32 time=8ms TTL=59
Reply from 103.231.89.106: bytes=32 time=7ms TTL=59

Ping statistics for 103.231.89.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 8ms, Average = 7ms

The above is my ping to the mudfish server I am using.

My ping without using mudfish at all is 220ms, so obviously mudfish is doing something, but not matching the realtime RTT graphs.

edit 2: Now oddly with full vpn mode I am getting normal ping again

https://imgur.com/a/gyCviyR

edit 3: But then just immediately restarting without full vpn mode:

https://imgur.com/a/Av8qYjK

#4

On additional testing, it seems like I can get it working, using an individual item, but then immediately when a map changes, it goes back to 135ms from 65ms.

#5

:frowning: Weird… Please send me some game packets using Packet Capture with Mudfish link while playing the game with Full VPN mode.

I need check the packet dump for this issue.

#6

Unfortunately the node I used to use for this now appears to be dead (Perth Wombat)

#7

Does anyone know when this node will be back up and running?

#8

AU Oceania perth wombat 2 seems to be a good replacement for the mean time

I ran/uploaded a packet dump, but I dont think it will show anything as unfortunately in full vpn mode I seem to get normal latency rather than my higher latency of 135 ms.

#9

Unfortunately Perth Wombat 2, even in full vpn mode no longer works as a method of connecting to singapore with decent ping. It seems as if the routing has changed.

#10

:frowning: Umm… Then it seems we need to wait until the submarine cable is restored.

#11

I found out what the problem was. It seems like half of the servers on the Singapore overwatch server get the low ping of 65ms while others seem to get 135ms. I don’t know why this is, but it’s probably something to do with vocus.