I just bought a $3.29 beauty

Technical Support
#1

I just bought a $3.29 beauty on my mobile phone. Why didn’t I jump out?

#2

Sorry for answering in English because we’re not offering technical support with other languages.

Which payment method did you use? If you can show me the receipt, it’d be greatly helpful.

#3

Please let us know the Order ID

#4

I used the mobile app to store the value and did not get any money.

#5

image

#6

Please take a look at the Order ID in your receipt that starts M

#7

iphone ？？

#8

order ID MMZJ806XY3

#9

Yes, I believe you can find it in Purchase History.

#10

MMZJ806XY3

#11

MMZJ806XY3 ？ ORDER ID!

#12

Sorry for this inconvenience. :frowning: I’d topped your mudfish credits manually. Please check and let me know if there’s something wrong.