it didnt reduce my ping i need

Technical Support
#1

it didnt reduce my ping i need a refund

#2

No problem. :-) I'd refunded it now. Thank you for interesting to Mudfish!

#3

thank you


#4

thank you

but i didnt see my money back? i deposit from local bank

#5
Hi,

Currently, this payment system does not accept refund requests. In line with this, the funds cannot be returned to the user.

We suggest that you offer alternative options to the user, such as exchange of products or coupon codes that they can use to get a discount on their next purchase.

We can assure you that we are continually working on providing a feature that will make this happen for you. For any questions or concerns, please email merchantsupport@paymentwall.com

Regards,
Paymentwall Team


Sorry for this inconvenice. :-( The above message is one from PG (Paymentwall). So it seems they doesn't offer the refund service for the payment you used. Could you please send the paypal invoice to payments@mudfish.net email address? For details about how to create the invoice, please check https://www.paypal.com/us/smarthelp/article/how-do-i-create-and-send-an-invoice-faq3144 link.