Losing balance traffic and get minus credit

helo today im loging to mudish account and use it for my lost ark games, i saw b4 my traffic balance still have 18gb and login to game, after that i got disconected and i have now -3.97 usd , how it can be lol,
im using advanced mode pls reply


cmon friend help me, how can i top up credit if have still minus credit

hello @weongyo

why no response?

Please don’t add new comments after creating a topic because it’ll be bumped and reset your priority to get answers.

First sorry for this inconvenience. Unfortunately, I think your issue is related to Amazon EC2, Twitch and Mudfish and CDN and Mudfish links. Please read these documents. However, I’d reset your mudfish credits a little bit.

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