Made a payment using dragon pay, deducted from bank, didn't add credits

Technical Support
1

So basically, I used payment wall and dragon pay for bank transfer payment, but the email I used was my institutional email since that was where my bank was linked to, so after payment, it deducted from my bank and didn’t count I realized that the email form was for the account and my account was linked to my personal account. So I made the 2nd account AFTER I made the payment.

Email filled in was reycezar.tigley@g.msuiit.edu.ph

Attached is the receipt

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2

Are you meaning that one of two payments is missing? For this case, I think you need to contact to Paymentwall because Mudfish doesn’t have your first payment information (or transaction ID).

Regarding to your issue, I recommend to contact to support@paymentwall.com or Business and Customer Support - Paymentwall