Hi, I have bought the 2.99 USD Credits earlier. However on my dashboard it still displays that I have minus credits. How come? Also, I should still have a few credits left on my previous purchase. Please assist.
Something is wrong. Is
sourlemon7 a correct mudfish ID you’re using? When I checked this account, I can’t see any payment history associated with this account. If you’re using different mudfish ID, please let me know.
Hi, sorry my mudfish ID with credits is “sourlemon75”. I purchased 2.99 USD credits last February 28, 2021. It should last me for a few more months. Then all of a sudden it got depleted. I don’t know what happened. I reloaded another 2.99 USD last March 26, and it still didn’t update the credits. I had to refund it and created another mudfish ID named “airwaveracer75”. So far, everything is working on the new mudfish ID. However, I am still curious how my 2.99 USD credits got used up so fast on my “sourlemon75” account. Thank you.