halo, my credit become minus after some packet loss issue yesterday. please help to check and investigate.
anyone? has been 3 days.
i just requested a refund and it pushed thru. i dont want a refund though i want mudfish to work. but it seems the packet loss issue is affecting alot of people and draining all their $.
@myd3660 Please don’t add new comments after creating a topic because it’ll be bumped and reset your priority to get answers.
First sorry for this inconvenience. Unfortunately, I think your issue is related to Amazon EC2, Twitch and Mudfish and CDN and Mudfish links. Please read these documents. However, I’d reset your mudfish credits a little bit.
@cjserolf Please visit ‘Account → Edit profile’ menu to enable the Connection Log feature to see where your traffics were used.
At this moment I don’t know why because as default we’re not doing any kind of logging to trace your traffics for privacy protection. So after enabling it, you can see connection logs at ‘Status → Access Log’.
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