Money gone but not got the credits

I bought 33000 credits and my money also gone but not get the credits ,Please help me…

Sorry for this inconvenience. However which payment method did you use?

If you paid with Apple In-App purcharse, please tell me your transaction ID. We need it to verify your payment.

To get the transaction ID from iPhone, please check FAQ - Payments document for details.


This is my transaction

@shameer728 I hope that your issue is now addressed properly. Please check and let us know that if there’s something we missed.

Yes thank you so much for the immediate action

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