My credit got deducted without usage

Hello Mudfish Team,

I’ve had this case where my balance suddenly went to 0 when I have not even used my Mudfish for days. As you can see on the picture, my last RTT update was 5 days ago. I have recently recharged it for around 3 AUD and now it is 0. Can you please enlighten me on how this could happen and is there any way to get my balance back because I didn’t even use it?

@caterineliem When I checked your configuration, Full VPN mode is enabled. Please be careful that Full VPN mode could use a lot of traffics because it redirects your all network traffics via mudfish node.

However I’d reset your mudfish credits a little bit. :slight_smile:

Alright. Thanks a lot for your help.

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