My previous credit suddently gone?

[1nekomimi]

hello… i been using mudfish for a long time…
then just today my credit is missing?.. can u check what had happen???
last i had 17 ~ 16gb data left… then suddenly it says no more credit.

my last payment is from 2019 and i still have some credit in there…
the new top up is because im trying your new payment… which i dont know currently now is the new credit or something else

thanks for your time

[weongyo]

Please visit ‘Account → Edit profile’ menu to enable the Connection Log feature to see where your traffics were used.

At this moment I don’t know why because as default we’re not doing any kind of logging to trace your traffics for privacy protection.

For your convenience, I’d reset your mudfish credits little bit.

[1nekomimi]

hello and good day…
Suddenly all my pass credit and data shows up XD maybe the reset works
Thank you for your service
and sorry for the inconvenient