Hello, I just recently refilled my balance yesterday and I usually pick the subscription voucher (32 Mbps burst / 8 Mbps plan) and all of a sudden my balance went to -$6.00.
Please help. Thanks.
What’s your exact mudfish ID? I tried to search but failed to find. So I can’t see your status.
my mudish ID is friedrice
@oking When I checked your mudfish ID, it seems the latest payment made at 2022-05-01 13:38:48 UTC is already refunded. So it seems your issue is now solved. If not please let me know again.
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