Negative credit balance with a game not known to have issue

Technical Support
1

Hi, my credits were suddenly negative (-0.23) while previously having over $5 of credit. The game I have set is MapleStory which is not listed to have any issues. I do not have Full VPN mode on either. I also disconnected from a discord call until I disabled mudfish which I am unsure if that is related to the issue or not. I am very confused and would like clarification if I am doing something wrong or if it is a bug.

Thank you

2

First sorry for this inconvenience. Unfortunately, I think your issue is related to Amazon EC2, Twitch and Mudfish and CDN and Mudfish links. Please read these documents.

However, I’d reset your mudfish credits a little bit.

3

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