Negative credit

#1

Dear team yesterday I buy credits for AED11.99 but now it’s showing negative I don’t use this credit please check attached photos for more conformation

Screenshot_2022-06-01-07-54-25-715_com.android.vending
Screenshot_2022-06-01-07-54-25-715_com.android.vending1080×2400 165 KB

Screenshot_2022-06-01-08-02-29-669_net.mudfish.vpn
Screenshot_2022-06-01-08-02-29-669_net.mudfish.vpn1080×2400 119 KB

Username name : rafeekpoppy
Email: rafeekhse9@gmail.com

#2

Is it still same? When I checked your payment status, it seems it’s already solved. Please let me know if it’s still not solved.

#3

@weongyo it is not resolved if you checked my account it will showing balance because yesterday I make one more purchase

Screenshot_2022-06-02-09-03-34-320_com.android.vending
Screenshot_2022-06-02-09-03-34-320_com.android.vending1080×2400 164 KB

#4

I see. Sorry for this inconvenience. If I checked your lost payment, it seems the transaction no is GPA.3303-4427-0035-97826. :slight_smile: So I’d refunded it now via Google PlayStore. Please allow 5 ~ 10 business days until it’s fully refunded.

1 Like
#5

@weongyo yes I got mail from play store thank for your immediate response

1 Like
#6

Good admin work!

1 Like
#7

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