New user credits

How does every new user need to make a post to get credits to try the service? You’d think this would be investigated by now

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I’m sorry the trial process was frustrating. Trial credits should be automatic after email verification, but duplicate-credit protection can sometimes block them, requiring manual support. This is a known issue; I don’t have a confirmed fix date to share. Thank you for purchasing Mudfish credits despite the inconvenience. Please let us know if you need any help using the service.