Payment succes but did not recive balance on my mudfish

[zulmi12]

Hi,ill report about my problem when im buying credit mudfish,after payment i’m did not receive credit mudfish but my balance in my credit card has been reduce, Below I will give you proof of payment and history payment in my account
my account

my account name is zulmi12

[weongyo]

Sorry for this inconvenience. Which payment method did you use? Paymentwall? Or did you use mudfish android app to buy a mudfish credit with google in-app purchase?

It looks like your payment is missing at Mudfish side so I can’t find your transaction. And this receipt doesn’t show a transaction ID which used by Mudfish…

[zulmi12]

ty for apply my report,im using mudfish android and payment using google in app purchase,specifically using a credit card that connected with my google apps

[weongyo]

Okay. If you paid with Google InApp purchase, please show us your payment receipt got from Google Play Store or tell me the transaction ID for your payment.

Please check FAQ - Payments document for details. Normally transaction ID looks like GPA.XXXX-XXXX-XXXX-XXXXX.