I made this payment last friday. The option that I chose wa american Dollars, but to pay it with Alipay. I thought that the money would be converted from Chinese Yuan to Dollars and I would be able to use it. But that was not the case as I have not received money in my MudFish account, but it has left the bank account. What can I do?
Sorry for this inconvenience… Could you please show me the receipt? I need to check your payment and check it with PG (Payment Gateway).
The only thing is that it is in Chinese.
Okay. As temporary workaround, I’d topped your mudfish credits manually at this moment. Please check and let me know if there’s any issues.
Ok thank you very much. It probably wont happen again since I probably will not use that payment method anymore.
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