I can’t access the site (dashboard) even after doing the account verification as it seemingly doesn’t work for me. I have waited a day later to try again but it still doesn’t work.
Hi there, This kind of issue usually happens when there are too many login attempts within a short period of time. Typically, waiting for about 5 minutes before trying again will resolve the problem.
Are you still experiencing the exact same symptom right now? Please let me know so I can help you further!
Yep I’m still experiencing it even when I’ve waited for more than a day now to retry but it still persists.
I’m sorry to hear it’s still not working for you. That is quite strange!
To help me find out what’s causing this, could you please check your browser’s JavaScript console for any error messages? You can find a quick guide on how to do that here:
Debugging issue for Mudfish v5
If you see any errors in the console, please take a screenshot and share it here. I’ll check it right away!
Thanks for providing the screenshot! That is indeed strange.
Are you still experiencing this issue right now? If the problem persists, could you please try accessing MUDFISH: Acceleration As a Service to complete the sign-in verification once, and then try logging in again?
Please let me know if it works for you!
Nope it still doesn’t work
Weird… What’s the result of https://myip.mudfish.net/api/myip URL?