Purchased credit but no balance

Technical Support
#1

I’ve purchased the 3900w plan mudfish credit via apple payment, minus money in bank account already but still no balance in mudfish. I checked it again with apple history payment and it still in pending status

#2

Sorry for this inconvenience. If possible, please tell me the transaction ID for your Apple InApp Purchase.

For details, please check FAQ - Payments document.

#3

MTZ19FVYXQ

#4

Nvm, apple has refunded. I’ll make a new transaction.

#5

Cool! :slight_smile: I hope now everything goes well with mudfish. Please let me know if there are any other problems.

#6

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