Hello,
I would like to request a refund.
Account: [poo18534 ]
Purchase date: 2026-03-17
Reason: The service does not improve my connection and actually makes it worse.
I have barely used the service.
Please process the refund.
Thank you.
No problem. 
However when I checked your transaction, it seems I’d already refunded your transaction. Please check and let me know if there’s any thing wrong.