Refunded but I didn't get the money?

Good day! I requested a refund since the problem I was having was only related to ports and that vpn wasn’t much needed. I paid thru gcash (philippines) but it’s been 2 days and I have not received the money I spent which was $4.99.

Please check the below image:

When I checked it, it seems it’s fully refunded at this moment. If it’s not true, please try to contact to Paymentwall regarding to your payment.

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