Requesting a refund :x

크레딧 관련 (환불/취소/기타)
#1

Hi, I would like to request a refund on the 16-4 voucher subscription that I just bought, I was trying to choose the 8-2 voucher, but I think I tried it before my credits were processed, so the page said ‘no available mudfish credit’ and refreshed… And I didn’t know after it refreshed that it automatically selects the 16-4 voucher… so I clicked ‘Add’ without realising…

I changed my voucher back to the 8-2 subscription, and would like a refund for the 16-4 one… Please help, thanks in advance

#2

Ooops… :frowning: it looks like I refunded the current subscription voucher too… Please equip it again when you get a chance. Sorry for this trouble. And please note that I added mudfish credits for your lost voucher.

#3

Thanks for the fast response! No problem, it was easy to add the voucher again :smiley: Glad to continue using this VPN :laughing:

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#4

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