설정 하다가 정액제에서 종량제로 잘못 누르고 적용 눌렀

기술 지원
#1

설정 하다가 정액제에서 종량제로 잘못 누르고 적용 눌렀는데
다시 변경 불가하나요. 정액제 아이템 구매했는데 정액제로
바꾸려면 한달 기다리여 한다는데 변경되나요 ㅠㅠ

#2

처리해 드렸습니다. :slight_smile: 확인해보시고 문제가 있으시면 언제든지 답글 부탁드립니다.

#3

MUDEC_00038

Then try to turn off FastConnect mode and change your Connection Protocol

#4

Thank you. It work for now. but when will fast connect be fixed for Blade and soul? Problem on full VPN is all internet traffic goes to mudfish which I do not want.

#5

  1. If it would only worked for Full VPN mode then the Blade & Soul needed to update its information as Unsupported Games workaround method.image

  2. It may FastConnect mode interfere your UDP connection. That mode is for TCP, not UDP.

#6

I uploaded a packet capture for Blade & soul and I don’t seem to see it in the forums. Can you confirm it has been uploaded. Thank you.

#7

We’re sorry but couldn’t find the packet dump so please try Advanced
mode if you still getting problem or send the pcap file in C:\Program Files\Mudfish Cloud VPN\ to support@loxch.com

image

docs.mudfish.net/en/docs/mudfish-cloud-vpn/tech-support-packetdump-mudfish/#faq-uploading-got-stuck

#8

Sent the file to support@loxch.com. Thank you for the quick reply. :slight_smile:

#9

Thank you for sending the packet dump. However could you please confirm that it works properly with Full VPN mode? When I checked the packet dump, I can’t see new game packets not registered at Mudfish. :frowning:

#10

yes it works. I’ll create a new one again today to be sure.

#11

Is it ok to start the packet dump when I am already logged in the game? Because that’s how I do it. I start mudfish, turn on full VPN, log in the game, then that’s the only time I start packet dump. Is that way correct?

#12

I just uploaded the packet. Let me know if it didn’t push through and I will email it.

image

#13

Is it ok to start the packet dump when I am already logged in the game?

Yes. I think it should work too.

I just uploaded the packet. Let me know if it didn’t push through and I will email it.

Weird… Please send me it to support@loxch.com email address. It seems it failed to upload it. :frowning: I need to investigate this issue little bit more why UI shows it’s successfull. Sorry for this inconvenience…

#14

Just sent the email. Let me know if there’s an issue with the packet dump.

#15

I think making your own Custom Item may can help to fulfill what you want

Create Custom Item

  1. Take a look and find the daemon process what you want to apply Mudfish in Status → Memory image

  2. Then create a Custom Item as input the process name like

P:[name].exe