Hi there, I haven’t received trial credits after verifying and get MUDEC_01643 error when trying to test What is my IP. Looks like it’s common so thought I’d post here if that can be fixed? Thank you!
Sorry—your account is still unactivated and has no trial credit. Reopen the original verification-email link (at least 30 minutes after signup) and complete verification; credit is added only after activation. Then fully quit Mudfish from the tray, relaunch it, and retry “What is my IP?” This should clear MUDEC_01643.
If verification fails, reply with the displayed error.
No problem. It seemed to verify okay when I initially tried after sign up but now when I click the link it comes back with an Invalid Form error. I’m guessing this is because it’s been 24 hours since account creation. Can I please have a new verification email sent and I’ll try again?
There is no need to worry about re-verifying your email. I have manually activated your account and added the trial credits for you.
Please fully quit the Mudfish program from your system tray, relaunch it, and try testing the “What is my IP?” item again. This should now work and resolve the MUDEC_01643 error.
Let me know if you still experience any issues!