There was a server IP change to FFXIV so the VPN doesnt work to the game for Chaos and Light servers unless you use full-vpn mode
Item: Final Fantasy XIV: A Realm Reborn
Servers:
Europe (Germany - Chaos) and Europe (Germany - Light)
Old IP:
195.82.50.xx
New IP:
80.239.145.xx
Confirm IPs here (Chaos and Light)
@shaunx2f Thank you for sending this information.
Iād updated the game item now so when you get a chance, please test it again.
Hi @weongyo
It is working now for both servers (Light and Chaos) 
Thank you
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