Urgent Assistance Required: High Ping and Network Instability on IN Asia Mumbai and Chennai Nodes for BGMI (BattleGrounds Mobile India)

Dear Mudfish Support Team,

I am writing to express my concern regarding the performance issues I have been facing while using Mudfish VPN, specifically with the IN Asia Mumbai and Chennai nodes. Despite having a strong WiFi setup in my house, I consistently experience unstable ping, often reaching up to 300 ms, while playing BGMI (BattleGrounds Mobile India). Additionally, I frequently encounter network disconnections, which has persisted even after trying the advanced mode.

As a live streamer, this instability severely disrupts my live streams, leading to frequent automatic cut-offs due to the high ping. This has been a significant inconvenience for me and has negatively impacted my streaming sessions.

I kindly request your urgent attention to this matter. Please provide a solution to resolve these issues as soon as possible, as this is critical to my streaming activities. I would appreciate an advanced and effective resolution from your side to ensure a stable and reliable connection moving forward.

Thank you for your prompt attention to this matter.

Sorry for this inconvenience. If possible, please install ‎PingPlotter on the App Store app on your phone and test against to 20.204.79.16 IP.

I think you can perform two tests to this 20.204.79.16 IP.

  • one test without Mudfish app is running.
  • another test with Mudfish app is running.

I think this shows more details where your issue is coming from.

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