About the Technical Support category

Ask about any issues at here which encountered using the mudfish services.

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I’ve already top-up but I did not receive any credit, but my payment reflected in the payment history

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I’m using Mac OS X. I don’t understand how to use it now after it was blocked in China in December.

I can see there are instructions for Windows bypass but I cannot seem to find anything on Mac.

Please assist. Is there a step by step tutorial or something?

Thanks.
Jec

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same issue with rexl1724 its been two days ive sent out two tickets and a private report there has still been 0 replies and fixes. i topped up my account it says paid but credits do not show

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미꾸라지를 사용중인데 연결이 되었다 나와도 미꾸라지를 거치지 않고 접속중이라 뜹니다 어떻게 해결해야되나요?

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Hi i just want to ask, i’m having a problem with mudfish since yesterday. I cannot open the mudfish. Everytime i open the launcher, it only shows “The system cannot find the file specified”. Hope you can help me with this. Thank you!

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How to change passwords?

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i dont know which server to choose So, my ping even goes up than normal
Played at Blizzard Birthilas server , which country do i choose

i am from asia

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Hi I am trying to use mudfish to play tibia on a Brazilian server (Descubra) from Mexico, how can I connect to a south america node using tibia without using the server destination, that makes my ping high

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Please help Can’t login Mudfish Launcher it say (Failed to connect to the authentication. Would you like to sign in using the bypass feature?) I can still login to website (www.mudfish.net )

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Good day! I accidentally clicked the FastConnect mode and it deducted my traffic balance from 30.00gb to 27.99gb. Is there a way to retrieve it? Thank you.

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Vpn is connected but I can’t play games and can’t browse… this problem happens me before 2 hours ago pls help

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http://qqsm.zygames.com/t3/main.html Not listed, add me please

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Hi I have problems I only see a Japanese server to connect to for ALL the games, I dont know why every other server disappeared.

Is this a bug?

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Hello, this is my first time using mudfish and first day too. I am playing dead by daylight and i see the on my RTT it shows 73ms jp server average but on my game ping it actually is 123ms average. i tried using advance and multi path too but it still the same. am i missing something? pls help me. i would really love to use mudfish

I Paid for Mudfish Services Yet I haven’t received the credit for it also for some reason my data plan changed and I cant revert it back to Pay Per Traffic.

[75.04] MUDEC_00558: Failed to connect mudfish API server.

Anyone from the mudfish team can assist me on this matter, can’t seem to connect to the vpn.

hi, how can i buy 1 year, its complicated! or 6 months? any discount code please? also discord is blocked in my country, i used exit lag to make the app work, but its expensive, will this work?

Cant connect to Play ID on cabal online using PH cloud sigma/PH cloud sigma 2

update please